Automaise Support Genius

Agent Augmentation

AI-based Agent Augmentation Solution, for Customer Service

Is an AI-based solution designed to maximize the productivity of customer service agents & improve support efficiency.

Agent Assistant

Brands that already took their Customer Service Operation to the next level with Automaise

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Ultimately, agents spend up to 70% less time performing admin tasks and more time serving customers.

Agent Augmentation helps agents become more productive by:

Classifying and routing support interactions

Suggesting answers

Automatically fetching order/context information

Suggesting Next-Best-Action

Providing context information, from multiple business platforms

Gathering missing information

Pinpointing context information

Transactional workflows

No-code AI Flows

Powerful plug & play AI Add-ons

Automaise Support Genius suite of products

Support Genius is a suite of products to radically improve customer service operations by:

Agent Augmentation

Is an AI-based solution designed to maximize the productivity of customer service agents & improve support efficiency.​

Virtual Assistant

Virtual Assistant is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Backoffice Automation

Backoffice Automation solution allows organizations to intelligently automate high complexity processes in a safe and efficient way.

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