The Intelligent Customer Care Optimization Platform

Automaise Platform is a one-stop-shop AI-first no-code automation tool for customer service optimization. Quickly build solutions to automate self-service inquires, optimize backend workflow processes, all the way to proactively assist agents inside your CRM of choice.

The platform

Automaise is the friendly platform giving you the tools to build complex software without the complexity. You will be able to address very specific business needs without having to worry about a long and painful launch process. All thanks to our low-code DNA.

Plug-and-play products​

From social customer support, to smartifying IVR systems or upgrading case management solutions, our growing portfolio of out of the box products is plug and play, multilingual, and easy to setup and manage.

AI Models marketplace

One size does not fit all. Access evolving AI+NLP databases in a variety of verticals that improve with every interaction over time.

Builder Studio

A visual drag & drop environment for designing multi-step AI driven flows with API integrations to handle business-unique matters to the detail.

Visual dashboards

Granular dashboards give you full control over the life-cycle of your automations: conception, launch, supervision, evolution.

3rd party integrations

We integrate with every 3-rd party tool on the market that your business relies on. Zendesk, Salesforce, Zapier, Office365, Google for Business, Clarabridge Engage, and many more.

Two-level access

Clients who are ready to grow and to create and manage intelligent automations through the Automaise platform for their business customers can do so through our Automation Studio.

Omnichannel

Thanks to our connectors approach, we are 100% agnostic of where the interaction or transactions take place, we integrate with any core system, email, webchat widget, social channel, VoIP, Audio streams, API protocol, etc.

Fast deployment

If complexity is the case, Automaise's ADK enables developers to take automations to a whole new level. Your creativity is the limit.

Fully-managed

We take ownership of every step of the deployment and hosting with everything being self-contained and managed on the Automaise cloud.

No-code platform
Drag & Drop environment

Intelligent Automation tailored to meet your business needs.

Why Automaise?

Automaise platform empowers businesses to rapidly build, test, deploy and operate robust AI automation solutions. Create solutions that consistently deliver results at a fraction of the time. Start with one of the out-of-the-box pre-built templates or build a custom solution from scratch. And it only takes one click to deploy.

Business leaders are required to deliver operational efficiency gains, yet most AI projects fail or take years to deliver an impact.

Multiple technologies need to be combined in order to deploy business transversal solutions. This adds deployment complexity, time and costs.

No More Silos

Launch easy-to-build software, low cost to maintain, without compromising on process complexity and security requirements.

Voice Solutions

Boost the quality of IVR output where it matters most. Set-up automations to eliminate less complex tasks and leave space to focus on high valueadded efforts.

Decision Support Solutions

Intelligent historical data analysis identifies repeated, similar or typical scenarios, so you can cut down the tedious manual data collection and accelerate the sales and customer service processes.

Hyperautomation

By combining our technology and Advanced AI with a low code approach, our platform enables the deployment of smart automations effortlessly across the entire organisation, seamless and reliably integrating with existing core systems, RPAs, iBPMS, among others.

Text Solutions

Tired of firefighting? Improve handle times and quality, manage less sensitive, repetitive or standard conversations and transactions through AI for every text channel that your business relies on.

Case Management

Improve the efficiency of your realtime case management especially on high-intensity days such as BF/CM. We integrate beautifully to any CRM or ticketing system on the market. AI helps your teams boost their average handling times, first contact resolution and overall customer satisfaction.

Let's accelerate your success!

The Technology Behind​​

At the core of every automation built on the platform, lies our advanced AI and Natural Language Processing. It is responsible for understanding niche businesses and, through continuous learning, to improve decision-making, action-taking and transaction-making while passing from being supervised to orchestrating automations with little to no supervision.​

At the core of every automation lies our advanced AI and Natural Language Processing responsible for understanding your business and evolving with it.

If complexity is the case, Automaise's Assessment and Deployment Kit (ADK) enables developers to take automations to a whole new level. Your creativity is the limit.

Built using the latest cloud technologies. Fully scalable micro-services platform running on top notch, future-proof, cloud technologies.

Our platform is equipped with state-of-the-art Machine Learning algorithms, from simple logistic regressions to the highly complex Deep Learning architectures, such as LSTM, Convolutional Neural Networks and Transformer based models, ready to process both structured or unstructured data.

Our transfer learning techniques guarantee a good kick start for AI models even when data is scarce while our Teach AI module, powered by top-shelf Active Learning techniques, makes sure that the human intervention required to label data benefits the model and business automation.

From feature engineering to hyperparemeter tuning and model selection, our platform offers full automation of your Machine Learning pipeline to assure a top performance. We take care of all that complexity so that you can focus on your business growth.

Good data is critical for a top performance ML model but quite often it can be a challenging task to collect it with a minimum quality standard. Our Data Augmentation module enables you to expand datasets and enhance ML models with a simple click.

All-inclusive

No-code AI Platform

The possibilities are unlimited

Is your business ready to take the next step?

AI solutions have proven to be game changers for businesses.

Tell us about your needs and challenges in a 30-minute call with a productivity expert. No strings attached.