Automaise Platform is a one-stop-shop AI-first no-code automation tool for customer service optimization. Quickly build solutions to automate self-service inquires, optimize backend workflow processes, all the way to proactively assist agents inside your CRM of choice.
Business leaders are required to deliver operational efficiency gains, yet most AI projects fail or take years to deliver an impact.
Multiple technologies need to be combined in order to deploy business transversal solutions. This adds deployment complexity, time and costs.
Launch easy-to-build software, low cost to maintain, without compromising on process complexity and security requirements.
Boost the quality of IVR output where it matters most. Set-up automations to eliminate less complex tasks and leave space to focus on high valueadded efforts.
Intelligent historical data analysis identifies repeated, similar or typical scenarios, so you can cut down the tedious manual data collection and accelerate the sales and customer service processes.
By combining our technology and Advanced AI with a low code approach, our platform enables the deployment of smart automations effortlessly across the entire organisation, seamless and reliably integrating with existing core systems, RPAs, iBPMS, among others.
Tired of firefighting? Improve handle times and quality, manage less sensitive, repetitive or standard conversations and transactions through AI for every text channel that your business relies on.
Improve the efficiency of your realtime case management especially on high-intensity days such as BF/CM. We integrate beautifully to any CRM or ticketing system on the market. AI helps your teams boost their average handling times, first contact resolution and overall customer satisfaction.
At the core of every automation lies our advanced AI and Natural Language Processing responsible for understanding your business and evolving with it.
If complexity is the case, Automaise's Assessment and Deployment Kit (ADK) enables developers to take automations to a whole new level. Your creativity is the limit.
Built using the latest cloud technologies. Fully scalable micro-services platform running on top notch, future-proof, cloud technologies.
Our platform is equipped with state-of-the-art Machine Learning algorithms, from simple logistic regressions to the highly complex Deep Learning architectures, such as LSTM, Convolutional Neural Networks and Transformer based models, ready to process both structured or unstructured data.
Our transfer learning techniques guarantee a good kick start for AI models even when data is scarce while our Teach AI module, powered by top-shelf Active Learning techniques, makes sure that the human intervention required to label data benefits the model and business automation.
From feature engineering to hyperparemeter tuning and model selection, our platform offers full automation of your Machine Learning pipeline to assure a top performance. We take care of all that complexity so that you can focus on your business growth.
Good data is critical for a top performance ML model but quite often it can be a challenging task to collect it with a minimum quality standard. Our Data Augmentation module enables you to expand datasets and enhance ML models with a simple click.
The possibilities are unlimited