Automaise Support Genius

Virtual Assistant

AI-based Conversational Assistant, for Customer Service

Virtual Assistant is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Client Assistant

Brands that already took their Customer Service Operation to the next level with Automaise

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Automaise Virtual Assistant is an Intelligent Virtual Assistant capable of automating support interactions with minimal to no human intervention.

Delivers end-to-end transactional automation (payments, order changes, and more) by integrating with the leading business platforms.

Omnichannel

Automate interactions across chat, social media, email and voice.

No-code AI flow builder

Advanced workflows w/ 3rd party platforms, e.g.

• Reset user/password
• Real-time order tracking
• Trigger RPA robot​s

Native integration with

• Zendesk
• Salesforce
• And others famous solutions

Handover most complex topics to agents

No-code integration with proprietary systems

Automaise Support Genius suite of products

Support Genius is a suite of products to radically improve customer service operations by:

Agent Augmentation

Is an AI-based solution designed to maximize the productivity of customer service agents & improve support efficiency.​

Virtual Assistant

Virtual Assistant is an AI-powered front office solution to assist brands reducing the number of support case tickets and calls by deflection.

Backoffice Automation

Backoffice Automation solution allows organizations to intelligently automate high complexity processes in a safe and efficient way.

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