Category: Customer Support

What Is an AI Voice Assistant?
AI voice assistants are transforming how UK businesses handle customer service. With 39% of UK organisations already using AI and another 31% actively considering it, the question is no longer whether to adopt this technology but how to do it effectively. 
The modern world is notoriously skewed towards instant gratification. Thanks to radical technological advancements and an incredibly competitive business ecosystem — consumers have begun to expect highly proactive and…
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