It’s no secret that the state of the art in customer service operations is the use of advanced technologies and strategies to improve the customer experience and increase efficiency – let’s dive into the main trends shaping…
We live in an age of instant expectations. Same-day delivery, real-time updates, everything just a click away. The idea of waiting is no longer just inconvenient — it’s become unacceptable.
O sector bancário enfrenta um dos momentos mais desafiadores e promissores da sua história. A Inteligência Artificial (IA), em particular as tecnologias generativas, emerge como um divisor de águas. Por Rogério Canhoto
An expert in Artificial Intelligence and digital transformation, the new Chief Revenue Officer will drive Automaise’s growth and internationalization strategy.
En el vertiginoso mundo de la transformación digital, la Inteligencia Artificial (IA) ha dejado de ser un concepto futurista para convertirse en una realidad tangible que revoluciona industrias.
Na informação que vai sendo divulgada nos meios de comunicação social acerca da Inteligência Artificial (IA) e da sua aplicação nos diversos ramos profissionais, surgem diferentes abordagens…
The unstoppable impact of AI on customer service is revolutionizing the way businesses interact with their clients and deliver unparalleled satisfaction.
As businesses increasingly turn to Artificial Intelligence (AI) to automate and enhance their customer service operations, one technology that has gained significant attention is the Generative Pre-trained Transformer…
Since ChatGPT has become available, Large Language Models (LLMs) have been the center of heated debates. LLMs are language models that consist of neural networks with numerous parameters, trained on vast amounts of text to…
Introducing Automaise Support Genius: The Ultimate Customer Service Solution, powered by GPT technology. Last year Automaise launched Support Genius – Agent Assistant, an AI-based solution that radically boosts the quality…
