Automaise Support Genius

Agent Assistant

AI-based Agent Augmentation Solution

Is an AI-based tool designed to maximize the productivity of customer service agents & improve support efficiency.

Brands that already took their Customer Service Operation to the next level with Automaise

Ultimately, agents spend up to 70% less time performing admin tasks and more time serving customers.

Agent Assistant helps agents become more productive by:

Classifying and routing support interactions
Automatically fetching order/context information
Providing context information, from multiple business platforms
Pinpointing context information
Providing real time smart scripting
Suggesting answers
Suggesting Next-Best-Action
Gathering missing information
Transactional workflows
No-code AI Flows
Powerful plug & play AI Add-ons

Automaise Support Genius Suite of Products

Automaise Support Genius Suite of Products

Support Genius is a suite of products to radically improve customer service operations by:

Deflecting interactions associated to a wide range of topics

Empowering support agents with AI-based tools that will maximize their productivity

Safely automate basic to complex back-office workflows

Customer Assistant

AI-based Conversational Assistant

Agent Assistant

AI-based Agent Augmentation Solution

Backoffice Process Assistant

AI-based Workflow Automation Solution

Fully integrated with

a growing number of ready-to-plug integrations, so the customer service team can continue working in their familiar environment.

Different platform? Custom system?

CONTACT US

Start improving customer service now!

Book a 30 minutes call with a productivity specialist. No strings attached.

Email

hello@automaise.com