Founded in 1998, AdvanceCare manages insurance and health plans for several insurers and partners. The insurance company is a member of the Generali Group, which operates in more than 50 countries around the world. Being a solid and recognized group in the sector, Generali Group has almost 71.000 employees and 61 million customers in Europe, Asia and Latin America.
Challenge
100% medical claims handled manually.
2,5 days to approve each process.
Cost per decision: €12 to €25.
Solution
Automaise created a cognitive automation that is able to mimic the decisions of paramedics and automate the approval of medical claims.
The level of automation is steadily increasing as more data is processed, allowing the insurance company to dedicate more resources to highly complex cases.